Options for clearing your debt in Nor...

Options for clearing your debt in Northern Ireland

If you’re struggling to pay day-to-day bills, or to keep up with loan repayments and other financial commitments, there are a number of options open to you to help clear your debts. What’s in this guide Speak to a free debt adviser  Debt solutions overview  Debt Management Plan  Individual Voluntary Arrangement (IVA)  Debt Relief Order  […]

Bankruptcy

Bankruptcy

  It’s important to think carefully about declaring yourself bankrupt. Find out more about what it means then talk to a free debt adviser about whether bankruptcy is the best way to pay off or clear your debts. This information is for you if you live in England or Wales only. What’s in this guide […]

Individual Voluntary Arrangement

Individual Voluntary Arrangement

Find out more about how an Individual Voluntary Arrangement (IVA) works and which debts it covers. Then talk to a free debt adviser about whether it’s the best way to pay off or clear your debts. What’s in this guide Speak to a free debt adviser  Which debts can you pay off with an IVA?  […]

What is an Individual Voluntary Arran...

What is an Individual Voluntary Arrangement (IVA)?

Find out more about how an Individual Voluntary Arrangement (IVA) works and which debts it covers. Then talk to a free debt adviser about whether it’s the best way to pay off or clear your debts. What’s in this guide Speak to a free debt adviser  Which debts can you pay off with an IVA?  […]

How to challenge a Parking ticket

How to challenge a Parking ticket

Parking tickets can be issued by official bodies, such as councils and the police, or private parking companies. It’s crucial to know which applies, as they can look very similar but the appeals process is different. Penalty Charge Notice (PCN) or Excess Charge Notice (ECN) from the council – these are issued on public land, […]

Motoring Offences

Motoring Offences

It all begins with a Notice of Intended Prosecution If a road traffic offence has been committed, then the police will issue a Notice of Intended Prosecution (NIP). An individual must be informed by way of a NIP before they can be charged for certain driving offences. In some cases the driver can be warned […]

Small Claims Court (SCC)

Small Claims Court (SCC)

Our advisors speak to a number of callers who may for a variety of reasons want to recover money from an individual or a business. Having exhausted all other options, callers frequently feel taking legal action in the Small Claims Court (SCC) is the only remedy they have left.  The purpose of this factsheet is […]

Shopping – Buying Goods

Shopping – Buying Goods

Today, we can buy goods 24/7. In this factsheet we look at the law which applies to those transactions and any legal redress you have when things go wrong. When buying any goods or services, it is helpful to know that the Consumer Rights Act 2015 (CRA) sets out what a consumer should expect from […]

Dealing with Builders

Dealing with Builders

We frequently speak to callers who are unhappy with a builder or other tradesman and the standard of their work. Problems with builders experienced by our callers include: the builder does not turn up when arranged the builder has walked off site the quality of the work is not satisfactory the quality of the goods […]

So you are buying a used car

So you are buying  a used car

Used motor vehicles – consumer rights Buying a used car can be problematic when things go wrong. This factsheet is designed to provide some tips to help with buying a car and what to do when things go wrong. When you buy a car from a trader i.e. a garage or car dealership you enter […]